While earning her MA in organizational psychology, Rita would attend evening classes and go back to work the next day to observe the dynamics she studied, applying what she had learned to the real-world in front of her. She was fascinated by the way organizations can either work well or not, and her commitment to helping people be better supervisors was sparked.
Over the course of her career, Rita saw the impact of individual supervision play out time after time. While conducting exit interviews as an HR Director, people’s reason for leaving almost always led back to their supervisor. The quality of supervision impacts productivity, quality of work, team interaction, conflict, and the culture of departments.
Rita started Supervision Matters with the purpose to improve the quality of supervision in organizations. An effective supervisor can support their staff and directly support the mission of their organization by increasing morale, reducing turnover and raising productivity.
For over 20 years, Supervision Matters has helped teams, leaders and entire organizations to improve the organizational culture and practice of supervision, helping organizations to achieve their mission.