Supervision is a critical function of leadership that is often overlooked, and yet the quality of supervision is often what makes or breaks a leader—and an organization. Supervision Matters is full of bite-size ideas for how to become a more effective supervisor. The book includes advice on how to be clear about expectations, giving helpful feedback, manage yourself, and more. Each chapter is structured around how you approach a part of your work as a supervisor: how you talk, how you think about others, how you run meetings, how you lead, and more.
• The number one reason people leave their jobs is because of their supervisor.
• In one study, 32% of employees said that they spent 20 or more hours a month complaining or listening to others complain about bad bosses.
• Poor interpersonal skills were rated the number one employee relations problem.
-Saratoga Institute, Development Dimensions International, Manchester Executive Coaching Survey
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