Rita approaches supervision as a primary leadership function and believes that each action a supervisor takes positively or negatively impacts the organization. She works with individual employees, teams, leaders and the entire organization to improve the organizational culture and practice of supervision, helping the organization to achieve its mission.
Supervision is a critical function of leadership that is often overlooked, and yet the quality of supervision is often what makes or breaks a leader—and an organization. Supervision Matters is full of bite-size ideas for how to become a more effective supervisor. The book includes advice on how to be clear about expectations, giving helpful feedback, manage yourself, and more. Each chapter is structured around how you approach a part of your work as a supervisor: how you talk, how you think about others, how you run meetings, how you lead, and more.